On the 14th, SK Telecom announced that it will enhance the AI capabilities of its call platform 'T Phone' and rebrand it as 'A.Dot Phone,' including changes to the service name and icon.
A.Dot Phone adds features from the AI personal assistant service ‘A.Dot’ app to the existing T Phone.
When a call comes in, the 'AI Prediction' feature will inform you in advance of the caller’s identity, and 'Conversation Tips' will suggest what to say next.
The 'Conversation Status' feature will summarize recent conversations with the caller to facilitate smooth communication.
In the 'A.Dot Tab,' it recommends contacts to call and reminds you of key points and schedules from past calls.
In addition to the call recording feature, the AI also provides a 'Call Summary' that summarizes key points from the conversation.
The 'Interpretation Call' feature, previously available only in the A.Dot app, has also been added, supporting Korean, English, Japanese, and Chinese languages.
Additionally, it includes a 'Spam and Phishing Detection' feature, where AI detects and blocks even unreported spam and suspected voice phishing numbers in real time.
SK Telecom's AI-based real-time interpretation service 'A.Dot Interpretation Call' is available for free through the app for SKT A.Dot users.
However, due to the nature of AI language models that require learning, at first, there may occasionally be responses that are incorrect or conversations that are out of context.
This can be improved through continuous conversations with customers and the accumulation of data.
In other words, 'A.' aims to be a service that grows together with its customers.
By building a close relationship with customers, 'A.' ultimately strives to evolve into a personalized service that connects humans with technology, and further, humans with humans.
It aims to become a 'digital mate for daily life' that assists customers in their daily routines by handling various tasks on their behalf in the mobile environment. This is the core value that 'A.' pursues.
#AI #Technology #DigitalMate #SKTelecom #Innovation #RealTimeTranslation #PersonalizedService #FutureTech #에이닷 #인공지능 #디지털메이트 #통역콜
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