Do you use public transportation frequently in Seoul?
If you accidentally leave your belongings on a bus or subway, what should you do?
Is there a way to retrieve lost items?
Today, let's explore how to find lost belongings in Seoul with Stay14!
When you lose your item while using the bus
1.Contact the bus company: The bus company may have the lost item if it matches with the lost and found items on the bus route. You can contact the bus company's customer service center or website to inquire, or visit the bus company office at the last stop or terminal of the bus route.
2.Contact Seoul Lost and Found Center: Seoul Lost and Found Center centrally manages lost items found in Seoul. It is located on the basement 1st floor of Seoul City Hall, and you can inquire or report lost items through phone, in-person visit, or online.
Location: 2nd Floor, Seoul Metropolitan Library Annex, 183 Mapo-daero, Mapo-gu, Seoul, South Korea
Operating Hours: Weekdays 09:00 to 18:00, Saturdays 09:00 to 13:00 (Closed on Sundays and holidays)
Phone Number: 02-3153-8380
3.Contact Seoul Public Transportation Lost and Found Center: Seoul Public Transportation Lost and Found Center manages lost items from buses, subways, and taxis in Seoul. You can contact them to report and inquire about lost items from buses and subways.
Location: 1st Floor, Seocho 1-dong Community Center, 181 Banpo-daero, Seocho-gu, Seoul, South Korea
Operating Hours: Weekdays 09:00 to 18:00, Saturdays 09:00 to 13:00 (Closed on Sundays and holidays)
Phone Number: 02-2155-8313
Both centers operate on weekdays and Saturdays, and are closed on Sundays and holidays.
You can inquire or visit the lost and found centers directly to find lost items, using their locations, operating hours, and phone numbers as reference.
4. Utilize online lost and found item search service: Seoul City provides online service for searching and reporting lost items. You can visit the website of Seoul Public Transportation Lost and Found Center to search and report lost items online.
Website : https://www.lost112.go.kr/
5.Report to the police: If your lost item is found and turned in to the police or collected by them, you should file a lost item report with the police. The police will process the report and contact the owner if the lost item is found.
When you lose an item while using the subway
First, inquire at the station office or information desk of the respective subway station about your lost item.
Subway station has an office, some stations have lost and found center.
The subway company will help you check for any lost items that have been found and try to locate the owner.
If your lost item is not found, it is recommended to leave a lost item report with your contact information at the station office or information desk.
When you lose an item while using a taxi
Best thing is you know the car plate of the taxi. You can easily found if you use taxi app like kakao taxi, and you can call taxi driver.
Or you can contact the taxi company you used as soon as possible to inquire about your lost item.
Taxi companies generally operate customer service centers and will provide guidance on the procedures for searching and storing lost items.
If your lost item is found, you will need to provide reliable evidence such as identification or purchase receipt to verify ownership.
If you lose an item, it's important to contact the relevant company or organization as quickly as possible to inquire and try to find the lost item that may be stored. You may also need to file a lost item report and provide relevant evidence.
If the lost item is not found, you can take the following additional steps according to the instructions of the relevant organization:
• File a lost item report with the police. If the lost item is found and turned in to the police station, they may contact the owner who filed the report first.
• Check the storage period of the relevant organization or company. If the storage period expires, the item may be discarded, so you need to try to find it following the procedure as soon as possible.
• Use online platforms such as the internet or applications to search for lost items. Some areas may provide services for searching and reporting lost items online.
• Remember detailed information about the lost item. Knowing the type, color, brand, and unique features of the item can be helpful when trying to find a lost item.
• Take preventive measures in advance to avoid losing items. Always handle bags or belongings carefully, be careful not to leave items behind when using public transportation, and use devices to securely store belongings if necessary.
In case of losing an item, prompt action and following the procedures of the relevant organization or company are important.
Provide as much detailed information as possible and prepare necessary evidence to take prompt action.
It is also recommended to take preventive measures in advance to minimize the risk of losing items, such as handling bags or belongings carefully, being attentive when using public transportation, and using devices to securely store belongings.
Reporting and searching efforts for lost items are crucial, so be sure to follow the above procedures and maintain smooth communication with lost item centers or relevant organizations to not miss the opportunity to recover lost items.
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